Your shipping account
Sign in with the login details we emailed you when your account went live. Forgotten them? Email us and we’ll get you back in within one working day.
For customers
How to sign in, book, pack, report a problem and manage your account. Can't find what you need? Email info@flip-ship.com.
Your account, step by step
Sign in with the login details we emailed you when your account went live. Forgotten them? Email us and we’ll get you back in within one working day.
Book through your shipping account or your warehouse or order system, using the service shown on your packing card. Print the label and you’re ready for collection.
Pack every parcel exactly as your packing card shows: same box, same quantities, same markings. Lost your card? Ask and we’ll send it again. Need more box markings? They come in 100 × 100mm, or 50 × 50mm for small boxes: use the size your packing card shows. Email us and we’ll add a roll to your next invoice, or use any that match your packing card. Order before you run out: every parcel needs its markings.
Most parcels arrive the next working day after collection, to UK mainland addresses only. Your customers get delivery notifications and tracking.
Changing a product, box or quantity? Tell us before you ship. We’ll review it free and update your packing card.
Payments are collected by Direct Debit. Shipments are invoiced every two weeks in your first month, then monthly. Members get a monthly shipping report by email.
Members get a monthly packaging check-in. We’ll look at anything new, answer questions and make sure your packing card is still right.
You can cancel Membership by email at any time. It ends at the end of the month you’ve paid for. Anything already shipped is still billed as normal.
Keep these handy
Short, readable and written for the people packing your parcels.